Effective Communication

Bundle and save! Register by January 17 for BOTH

Effective Communication AND Facilitating Trust for just $30!

Click HERE to register for both and save $10!

When:

Wednesday, January 24, 2018

10:00 AM - 2:30 PM (Check-in begins at 9:30 AM)

Registration Deadline:

January 17, 2018.

Cancellations must also be received by January 17, 2018. No refunds after this date and registrants are liable for payment.

Where:

WakeMed Cary Hospital Conference Center

1900 Kildaire Farm Road; Cary, NC 27518

Course Fee:

$20 for SAHA members includes handouts, lunch, and NAHQ credit. All staff at all SAHA member hospitals qualify for SAHA member pricing.

Presenter: Kevin Ragin, MSM

Kevin is an Organizational Development Specialist at WakeMed in Raleigh.

Course Description

Come by yourself or bring your whole team to examine techniques of effective communication and provide tools for participants to enhance their communication skills.

Following this session, attendees will be able to:

1. Define elements of effective communication.

2. Recognize communication barriers.

3. Define different types and styles of communication.

4. Identify methods of active listening.

5. Understand the value of feedback.

*WakeMed employees should note that this session is the same as the Communicating Effectively course offered by WakeMed.

SAHA applied to the National Association for Healthcare Quality for 4 CPHQ continuing education hours. The North Carolina Board of Nursing (NCBON) accepts CPHQ credits for licensure and re-certification.

SAHA is authorized to award 4 hours of pre-approved ACHE Qualified Education credit (non-ACHE) for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.

Cancellations must be received by January 17, 2018. No refunds after this date and registrants are liable for payment. Subs are welcome, with email notification.

Questions?

Swati Bhardwaj ~ sbhardwaj@sahalliance.org ~ 919-350-1792

Erica Nelson ~ enelson@sahalliance.org ~ 919.350.2613