Description: This program will help managers with the skills needed to be an effective manager, including positive methods to manage difficult employees and best practices to pursue discipline and discharge that can protect managers from employee charges. Further, this session will help managers understand how to avoid behaviors that can lead to self sabotage.Target Audience: Hospital administrators, managers at all levels of the organization, and clinicians in management roles including charge nurses, directors, and managers.
Speakers:
Drake Maynard, BA, JD
Professor, Executive Masters Program in Health Administration, Gillings School of Global Public Health, UNC-Chapel Hill
Former Managing Partner/Director (Retired), Employee Relations Division N. C. Office of State Personnel
Dinetta Richardson, M.Ed
Staff Development Specialist
WakeMed Health & Hospitals
Fees: $45 before May 24 for employees of SAHA Member Hospitals, $50 after May 24
$90 for employees of non-SAHA member hospitals
Checks or cash only; must be received by May 24
Fees include session, handouts, lunch and CEU credits
CEU: 4.5 contact hours/.5 CEU from Wake AHEC
Learning Objectives:
· Describe effective management processes.
· Identify productive methods for managing the discipline and termination processes.
· Discuss the importance of proper documentation in the employee's work history and its relationship to outcomes.
· Identify needs for positive changes and professional growth.
· State the process for initiating a change and developing a personal brand.
Agenda
9:30- 10:00 am- Registration
10am-11:45 am- Presentation, Drake Maynard
11:45am- 12:15pm-Lunch
12:15-1:45pm- Presentation, Drake Maynard
1:45-2:00 pm- Break
2:00-3:00 pm Presentation, Dinetta Richardson
3:00-3:15pm- Q&A, Dinetta Richardson
