Swati continues to work with several SAHA teams involving a variety of initiatives, exploring both educational and cost saving opportunities for the membership. Some of the teams Swati is currently working with include the SAHA CNO team, Business office team, Pharmacy, Case Management, Performance Improvement and Patient Safety teams. She is also involved in coaching SAHA member hospitals in the NCSCIP collaborative through the North Carolina Center for Hospital Quality and Patient Safety. Swati also serves as a liaison between SAHA and the Carolinas Center for Medical Excellence in their quality and patient safety initiatives.
Swati has an M.H.A from The Ohio State University and also a Master’s degree in Microbiology. Her previous work experience includes working as a consultant on various process and quality improvement initiatives in a variety of healthcare settings. She has worked extensively on projects related to patient satisfaction and outcomes improvement. In addition to this she also ran the registration department at a community hospital and was closely involved with the business office operations.
Swati is certified Master trainer for TeamSTEPPS and recently earned her Green Belt certification in Lean Training.